Terms of Use

Terms of Service (Messaging Program)

By providing your phone number, you agree to receive text messages from our office. Below are the details of our messaging program:

• Practice Name: East Tennessee Orthodontics  

• Types of Messages: You can expect to receive messages including appointment reminders, treatment-related information, billing notifications, practice updates, and limited marketing communications.  

• Message Frequency: Message frequency varies.  

• Message Rates: Message and data rates may apply.  

• Customer Care Contact Information: If you need assistance, reply HELP to any of our text messages. You may also reach our support team by emailing smile@easttnorthodontics.com or by calling/visiting one of our offices:  
  • Oak Ridge: 1143 Oak Ridge Turnpike, Suite 206, Oak Ridge, TN | Office: (865) 312-6264
  • Powell: 2317 W. Emory Rd., Powell, TN 37849 | Office: (865) 312-6264
  • Karns: 7652 Oak Ridge Hwy., Karns, TN | Office: (865) 312-6264
• Opt-out Information: You have the right to opt out at any time. To cancel and stop receiving messages, reply STOP.